Repair Guide for Non-Printing Machines

If you are a printer user, it is possible that you have encountered aPrinter in Error State issue. If you come across one, an error message will pop up on your computer telling you your printer “is in an error state “. Your printer cannot get to work at this time.

If you are trying to find some useful solutions to this problem. You can give the methods below a try. They can help you fix your printer in error state issue.

1)Check the connection and restart your devices

2)Update or reinstall printer driver

3) Contact printer manufacturer

1) Check the connection and restart your devices

Once your printer is in an error state, you can perform some simple methods and see if they work.

You can check whether theconnection between your printer and computer functions normally. Make sure your devicesconnect to each other properly, and thenetwork (either wireless or Bluetooth) orcable you use for the connection has no problem.

Sometimes the problem can be fixed byrestarting your devices. You can power off your computer and printer completely and leave them for a couple of minutes. After that turn them on and see if the error is gone.

2) Update or reinstall printer driver

Printer in error state can also result from faulty or incompatible printer driver. You will need to update or reinstall the driver to fix problems of this kind.

One easy and credible way to deal with drivers is to use Driver Easy .

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can download and install your drivers by using either Free orPro version of Driver Easy. But with the Pro version it takes only2 clicks (and you getfull support and a30-day money back guarantee):

a) Download and InstallDriver Easy .

b) RunDriver Easy and hitScan Now button.Driver Easy will then scan your computer and detect any problem drivers.

c) Click on theUpdate button next to your printer to download the latest and correct driver for this device. You can also hitUpdate All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click on Update All).

Apart from updating driver, you can also use Driver Easy touninstall driver (alsoPro required). This is helpful especially when you want toreinstall the driver of a device.

a) Open Driver Easy and selectTools .

b) SelectDriver Uninstall and you will see a list of device drivers. Locate your printer driver and then click on theUninstall button. The driver you select will be removed soon.

3) Contact printer manufacturer

If you have tried the methods above and the error persists, you may need to contact themanufacturer of your printer . They can help you find out the cause of the problem, and have your printer repaired or replaced.

• Windows

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